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Jherwin87
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Available to work
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- Job History(F) : 0 Results
- Philippines
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- Skills
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Questionnaire and Research
- Interview
- Last Login : 2020-01-23
- Member Since : 2020-01-23
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Application of Jherwin SalvaDesired remuneration price50,000 yen to 100,000 yenFREELANCE VIRTUAL ASSISTANT • HOMEBASED • PART-TIME• 2019
Responsible for managing the client’s email and calendar; Sets appointments using MS Outlook; Prepares memo; Replies to customer inquiries via Facebook Messenger; Prepares weekly reports.
SALES REPRESENTATIVE • CONVERGYS PHILIPPINES, INC.• 2013 – 2016
Responsible for the presentation, promotion, and sales of the client’s products and services to inbound customers; Expedite the resolution of customer problems and complaints to maximize satisfaction; Coordinate sales effort with team members and support groups.
CUSTOMER SERVICE, CHAT AND EMAIL SUPPORT AND TECHNICAL SUPPORT REPRESENTATIVE • CONCENTRIX AND CONVERGYS PHILIPPINES, INC. • 2012 - 2019
Responsible for maintaining a positive, empathic, and professional environment on every customer interaction; Provide immediate resolution to issues and queries; Keep record of customer interactions, transactions, comments, and complaints; Process orders, forms, applications, and requests; Manage and maintain CRM tool.
