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Freelancer User Guide


Workshift freelancer in London, England

1. What is Workshift?

・Workshift is an online workplace based in Tokyo, Japan offering jobs from mostly large and start-up Japanese companies. Not full time work but project based work.

・Workshift is the leading global job matching service in Japan with the largest number of registered overseas freelancers and over 110,000 “Likes”on Facebook.

・Many jobs are posted in English but some are posted in Japanese. Translation tools are embedded at the top of each page for those who cannot read Japanese.

・Workshift employs an escrow payment system to protect both freelancers and clients.

Workshift freelancer in Bangkok, Thailand

2. What kinds of Jobs are available?

Workshift freelancer in Shanghai, China

Market Research
Translation & Interpreting
Design & Anime
Local Marketing & Sales
Content Writing & Editing
Business Services
IT Programming

See All Current Jobs Here!

3. How to Register

1. Click on [Registration] and enter your email address or connect with Facebook.

2. Receive confirmation email from Workshift and open it.

3. Click on the blue link in the confirmation email and select:

A. Register as a CLIENT (person who posts a job) or,
B. Register as a FREELANCER (person who wants work)

・You can switch back and forth as either a freelancer or client after registration.

4. How to Register Your Skills

To receive mail alerts you should register your skills!

1. Go to PROFILE > SKILLS on the blue menu bar.
2. Select one item from each menu of Categories, Sub-Categories and Specific Categories
3. Then click the ADD SKILL blue button and save
4. Repeat to add more skills

5. How to Find a Job

1) Click the orange FIND WORK button at the top of the page.
2) Browse the list of jobs by scrolling.
3) Click on the job titles from the list to view job details.
4) Search Method:

A. Typing keywords in the search box or
B. Selecting from job categories. or
C. Use the “Search by your skills” button.

6. How to Apply for a Job

1) Click on the title of the job that you wish to apply for
2) Click on the blue APPLY button on the right side
3) You may also contact the client directly by going to CLIENT INFORMATION at the bottom of the page and clicking on “Send Message”.

In Application page, please fill in the following:

Proposal (Explain why you are qualified for the job)
Proposal price (with no commas)
Delivery date (Indicate your expected date of delivery)

If you are HIRED, you should not begin working until the escrow payment is confirmed. Once the escrow payment is paid by the client, a notification message to “start working” will be sent to you.

7. How to Calculate your Earnings

After a job is completed and approved by the client, the agreed contract amount (less the system user fee) is paid into the freelancer’s Workshift account. The system user fee calculation is as follows:

  • 20% of the job contract amount up to ¥50,000
  • 10% of any portion of the job contract amount above ¥50,000
Your Earnings Calculation

Enter a sample “contract amount” value in the box below to simulate your earnings after deducting the system user fee.

(no commas)
Your net earnings yen.

Workshift freelancer in Belo Horizonte, Brazil

8. How to Change your Proposal / Contract Price

Co-working with other digital freelancers in Berlin

BEFORE you are "Hired" you can change your proposal price by:
1. Going to Mypage on the blue menu bar at the top of the page, scrolling down, and selecting “ONGOING APPLICATIONS”.
2. Click on the proposal price and edit.

AFTER you are "Hired" you can change the contract price by:
1. Messaging the client to negotiate a new price and obtain price agreement on Workshift.
2. Use this link to inform Workshift that agreement has been made with the client for a new contract price. ( Please provide the name of the job.

*Note: if the new “contract amount” is lower it is effective immediately. If the new “contract amount” is higher than the original “contract amount” Workshift must secure extra money from the client, which takes some time.

9. ID Verification

Workshift will NOT disclose your Identification document to anyone!

Some clients require ID verification. Workshift staff will check your ID document and verify your 1) name and 2) date of birth. After confirmation the words “ID verified” will appear on your profile page.


For individuals we need a publicly issued ID document with your full name and full date of birth.
Examples are:

Driver’s license
Election card
Tax card
Health card
Social security card
Other national ID card

School documents are not accepted. The file should be JPG, PNG, or PDF and must be less than 8MB.

Corporate Users

If you are a corporate user please upload any official document showing the name of your firm. The company name on your document must match your Workshift registered name. The file should be JPG, PNG, or PDF and it must be less than 100MB.

Sample ID documents for corporate users are:

Proof of Corporate Registration
Electricity bill (with company name)
Gas bill (with company name)
Telephone bill (with company name)

10. How to Deliver your Work

1) Go to JOB LIST / ONGOING JOBS and click on your job.
2) Write in the text box or upload your file.
3) Click submit and wait for the client to review your work!


1. Do not begin work until you receive a HIRED confirmation message from Workshift.
2. Work files can only be delivered to the system in your job file located in the ONGOING JOBS page of the JOB LIST menu.
3. Files sent by MESSAGE are not recorded as “delivered”.

Workshift freelancer in Vietnam

11. How to Withdraw Your Funds

・The minimum amount in your account to withdraw funds is ¥5,000.
・The due date for payment requests is 15th ( Japan time) of each month.
・Payments are processed on the last day of each month.

When AUTOMATIC WITHDRAWAL is “On” the entire balance of your Workshift account will be sent to you every month.

1) First Register Your Payment Account

a) Go to Bank Account on the top blue menu bar
b) Click on Payment Registration
c) For Bank Location click either Japan, Outside Japan, or PayPal

2) Make Funds Withdrawal Request

a) Click on “Payment Instructions”
b) Choose an account that you registered
c) Input the amount you would like to withdraw
d) Click SUBMIT button

3) Payment Arrival Date

- All payments are processed on the last day of the month -

a) PayPal payments are usually instantaneous depending on local PayPal conditions
b) Bank transfers vary widely from country to country, sometimes taking as long as several weeks

12. Account Management

I want to change my password. Click here

I forgot my password. Click here

I want to change my email address. Click here

I want to unsubscribe from all notification messages. Click here

I want to close my account and delete all data. Click here

Can I make multiple accounts?
No, we only allow one account per person. If you are utilizing multiple accounts we will shut down your accounts.

I want to change my username.
You cannot change your username once you create an account. If you wish to change your username, please close your account and open a new account.

Workshift freelancer in Singapore