Crowdsourcing Workshift > Search Freelance > Jherwin87
Jherwin87
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Questionnaire and Research
- Interview
English (Like a native speaker)
- Last Login : 2020-01-23
- Member Since : 2020-01-23
Professional Experience
I have been working in the outsourcing industry for seven long years from 2012 until 2019 in Convergys Philippines, a leading BPO company, taking care to customers in the United States. I took care of general customer concerns, mainly billing but also includes technical issues and sales.
I worked in different accounts/departments within seven years. I supported the chat and email support while in the Amazon account, then I moved to Time Warner Cable for several years supporting billing and sales then transferred technical department of the same account. I was a virtual assistant of an Australian online market.
I had a fruitful experience and I learned from it; my communication and interpersonal skills dramatically improved since then. It was amazing to help people reached a common goal and a convenient lifestyle.
