Crowdsourcing Workshift > Search Freelance > zackvaanseph > CV
zackvaanseph
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Home Page Development
- Landing Page Development
- HTML/CSS
- Javascript Development
- Software Development
- Email Response Handling
- Customer Service & Support
- Web Page Development
- Last Login : 2017-09-06
- Member Since : 2014-02-01
Career
Description
Microsoft Officelive
Email/Phone - TSR
2006/03～ 2007/09
Support for Microsoft OfficeLive subscribers via phone or email with all their Web Hosting and Domain Registration queries - Knowledge with Domain Registrations, Web Hosting and Domain Transfers - Supporting customers with any Web Design and Programming queries
Dell
Phone - TSR
2008/01～
Technical Support Representative for AU/NZ Dell Customers - Focused on Desktop Hardware and Software troubleshooting
DoCoMo Intertouch
Phone - TSR
2009/06～ 2009/12
Provides assistance with Internet Connectivity and LAN/WLAN configuration for Hotel Guests/Staff using the DoCoMo Network Infrastructure. - Knowledgeable in VPN Connections, Ad-Hoc, WiFi, Hubs/Switches - Support major Hotels across the world
Dual Action Blender
Web Developer
2009/12～ 2010/06
Contractual Web Developer for an advertising company. Skill Set: HTML/CSS/jQuery, PHP/ASP.NET, MySQL/MSSQL
Zynga
Email/Chat - TSR
2011/04～ 2011/09
Email/Chat based support for players of Zynga Games
ClickDesk
TSR, Team Lead, New-hire trainer
2011/12～ 2016/05
I provide tech support through chat, email and occasional phone calls. I also work as the main Product Trainer for new hires. Reference: http://www.clickdesk.com/
