日本と海外をつなぐクラウドソーシング

Technical Support Representative with 10+ years of experience. I'm mostly looking for LONG TERM work opportunities. I'm well-versed in all support mediums (calls, chats, emails and tickets). I apply my logical reasoning in everything that I do. As a critical thinker, I tend to find ways to improve things that already works well. Some may think it's a bad habit, but if there's room for improvement (and from my experience, there always is), I won't have second thoughts of proactively bringing it up to the team. I'm a team player after all.

Skillset:
- Customer-handling skills
- Phone, chat, helpdesk, email handling
- Really tech savvy and fast learner
- Proactive and can work without supervision
- Core team player
- Flexible with schedule
- Web/Software development background

PC/ISP:
- i5-2450M 2.5Ghz (Turbo boost @3.1Ghz)
- 8GB RAM, nVidia GT635M GPU
- Windows 10 64-bit version 1511
- 4mbps/1mpbs DL/UL speed, DSL connection
- Backup PC and wireless broadband ISP