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eaendi13
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- Philippines
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- Skills
- Other Administration, Management, and Test
- Last Login : 2016-11-17
- Member Since : 2015-03-02
Career
Description
TPG Inc
NBN Trainer
2011/04～
TPG is the 2nd largest phone and internet service provider in Australia. They've outsourced all their support centers in Manila. I started off as Helpdesk Level 1 then after a year I got promoted to Technical Escalations. I've handled several tasks like catering queue calls, EOD reports, email responder, dispatcher, point person and now as Technical Escalations Trainer.
