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vipertec777
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- Job History(F) : 0 Results
- Philippines
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- Skills
- HR/Payroll
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Interview
- Data Entry
- Last Login : 2015-03-01
- Member Since : 2015-03-01
Career
Description
Concentrix Services Corporation
Account Specialist
2014/01～ 2015/03
I started as a Technical Support Professional in this company. We do handle troubleshooting, account specifics and billing issues. After six months I was promoted to become an account specialist(retention), we do handle irate customer who wants to switch their service from our competitor and we need to change their mind from switching and stay to us.
My Service and Support Inc.
Call Center Agent
2013/05～ 2013/06
We do handle outbound calls and sell our products to US senior citizens. Our products are mostly regarding keeping them healthy and safe, i.e vitamins and emergency alarms.
Sykes Marketing Services, Inc.
Customer Service and Sales Representative
2010/09～ 2010/11
In this company we do handle inbound calls, we sell cellular phone with plan. We usually ask what's their preference in getting a new phone and then we recommend the right unit and subscription plan to suit their needs.
Impresska Prints
Layout Artist, Encoder and Binder
2008/10～ 2010/08
My primary duty in this company is to layout all soft copy files into a hard copy, and do a proof reading before finalizing the designs. We do books, school magazine, souvenir programs and a lot. Most of the time I do encode a lot of books and finalize it for printing.
