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CARLA005
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- Last Login : 2020-01-10
- Member Since : 2020-01-10
Career
Description
Manulife Financial
Technical Writer
2016/11~ 2020/01
Created document guides about SharePoint Online, Yammer, Power BI, ServiceNow and Microsoft office tools for Global Batch Operations use
Worked with my manager in creating the Service Level Agreement for Manulife Singapore
Updated document narratives for CA WLA DE scheduling tool for SOX audit
Created the document narratives for ESP- mainframe and Control-m for SOX audit
Handled quarterly update of Asia and North America job count record for yearend financial reporting
Handled quarterly GBO VDI machine cleanup. Requested to remove inactive/retired VDI machines billed from GBO cost center to reduce monthly expenses