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ivanquilon
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Available to work
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- Job History(F) : 0 Results
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- Philippines
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- Last Login : 2019-11-02
- Member Since : 2019-11-02
Career
Description
Sutherland Global Services
Customer Support Representative
2015/12~ 2017/03
I was a Customer Support Representative and my role was to take inbound calls and assist the customer with regards to their inquiries.
Teleperformance
Technical Support Representative
2017/05~ 2019/08
I was a Technical Support Representative and my role was to helped the customer activate and troubleshoot their internet, telephone and cable services via remotely. I was also promoted as a Subject Matter Expert and my role was to support those new hire agents and even coached them.