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クラウドソーシング ワークシフト > フリーランスを探す > ivanquilon > 学歴・職歴
ivanquilon
職歴
詳細
Sutherland Global Services
Customer Support Representative
2015/12～ 2017/03
I was a Customer Support Representative and my role was to take inbound calls and assist the customer with regards to their inquiries.
Teleperformance
Technical Support Representative
2017/05～ 2019/08
I was a Technical Support Representative and my role was to helped the customer activate and troubleshoot their internet, telephone and cable services via remotely. I was also promoted as a Subject Matter Expert and my role was to support those new hire agents and even coached them.
