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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Identified
  • Philippines
  • Favorites : 0 Results
Skills
Other Administration, Management, and Test
Technical Writing
Review Writing
Editing and Amendment
Personal Assistant
Email Response Handling
Customer Service & Support
Questionnaire and Research
Other Business Supports and Questionnaire
Data Entry
Other Data Entry
Others
Language
No Description
  • Last Login : 2016-09-14
  • Member Since : 2016-08-11

Professional Experience

I am highly experienced in the field of customer service, technical, and billing for voice, email, chat support, and virtual assistance. I worked in a BPO industry for more than 6 years and learned the nuts and bolts of the business. Having excelled my task as an agent on all line of business, I was given a higher responsibility as a supervisor. This role gave me the opportunity to prove myself and what I can offer to the company by managing a team, making sure they exceed their Key Performance Indicator, and becoming a team player.

I became a part of the Training Team for almost 3 years. This role helped me impart the knowledge I learned and develop the skills I gathered as an agent and supervisor for the benefit of my trainees. Working as English Teacher on ESL Schools for 6 years gave me the opportunity to support my students with their communication challenges especially with their IELTS and TOEIC exams.

URL

https://ph.linkedin.com/in/rcbas