Crowdsourcing Workshift > Search Freelance > RasMia
RasMia
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Review Writing
- Banner Design
- Advertising and Public Relations
- SEO - Search Engine Optimization
- SMM - Social Media Marketing
- Other Business Services
- Data Entry
- Web Research
- Writing and Posting FB Page
English (Like a native speaker)
- Last Login : 2021-01-31
- Member Since : 2021-01-31
Professional Experience
I have experience as a Quality Assurance analyst and CSR for 2 years.
-Evaluate voice Interactions on customer service skills, product knowledge, technical skills, policy procedure, and compliance adherence, to ensure client quality and customer satisfaction goals are met or addressed in a timely manner
-Maintain all documented quality processes
-provide coaching and feedback to ensure customer service meets the quality standards
-Initiate and participate in process improvement activities
As a Virtual Assistant in an Insurance Group in Colorado. I am responsible for:
-Re-shopping clients Auto/home/health Insurance policies
-Look for a cheaper price that can match their current coverage
-We send Emails to the clients if they need to move to a cheaper one or stay.
I also attended Training for Freelance Virtual assistant.
