Crowdsourcing Workshift > Search Freelance > ivanquilon
ivanquilon
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Available to work
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- Job History(F) : 0 Results
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- Philippines
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- Last Login : 2019-11-02
- Member Since : 2019-11-02
Professional Experience
I have a total of 3 years experienced in a BPO Industry and that covers 1 year experienced as a Customer Support Representative and more than 2 years experienced as a Technical Support Representative. During those years, I develop clear communication skills, ability to use positive language when I am dealing with a difficult customer and effective in listening to the customer. My supervisor saw that I have potential to handle new agents and I was promoted as a Subject Matter Expert. My role was to support those new hire agents about the product knowledge. I also coached new hire agents and teach them my technique on how to handle customers.
I am a hard-working person who understand how important work is. I take my work seriously and I am always looking to improve my skills and qualifications so I can work to the highest standards possible in my role.