日本と海外をつなぐクラウドソーシング

I have over 15 years in the BPO industry with 5 years Supervisory/Manager/Lead experience. Handled multiple LOBs and medium of support. From phones to chat to email. Successfully handled multiple teams from following LOBs..
 Software Internet Connectivity Installation
o Technical Support – Tier1, Tier2, Escalations
 Telco
o Customer Service – Tier1, Tier2, Escalations, Upsell, Collections
 Online shopping
o Customer Service – Tier1, Tier2, Escalations, Upsell, Collections
 Back Office
o Order Process, Bi-Lingual Japanese Chat, Fraud
I am also continuing my programming in my spare time. Experimenting and sampling of game engines such as Buildbox, Game Salad, Construct, Godot, Unity, and Gdevelop. Developing games for my kids using Android Studio for packaging. I also have a developer account for Google. My games can be found here and is still up for improvement,