日本と海外をつなぐクラウドソーシング

As a technical support representative, I handle level one technical support inquiries from clients. I am responsible for categorizing, answering and forwarding the incoming support inquiries. Those include answering product features questions, helping clients with platform questions, and solving other client technical issues. I also communicates with our senior technology specialists and I am an integral part of our team.

I also worked as a signage designer as a part time job.

Skills:
- Good written English Skills
- Can work graveyard
- Am a fast learner, enjoy technology, have troubleshooting
skills, and experience in communicating directly with clients for 8 years