日本と海外をつなぐクラウドソーシング

The Offsourcing Philippines

Architectural Signage Designer

2008/01～ 2010/01

Extensive designing experience with signage and wayfinding, including production management and technical drawings.
Experience reading architectural plans, sections, elevations and details, and coordinating with architectural teams and fabricators on projects.

Sutherland Global Services Inc.

IT Helpdesk Specialist

2010/02～ 2018/06

Provide basic to intermediate desktop support on a variety of issues through identification, research, and resolution of technical problems. Manage assigned helpdesk tickets and phone calls using best practices, excellent communication skills and IT department procedures for technical support. Review and complete assigned tickets within established Service Level Agreement (SLA). Promote excellent customer relations in every customer transaction, contact and communication