日本と海外をつなぐクラウドソーシング

Kura (Previously known as RESPONSE)

Advisor

2012/05～ 2012/09

► Worked in the Student Loans Company Campaign for the UK Government.
► Received and served inbound customer calls, mainly from students and sponsors, regarding status updates of the student loans application.
► Assisted customers to navigate around the Direct.gov website over the phone.
► Achieved a coherent knowledge about system software such as IEX Totalview, Avaya, Class, Citrix and few others.
► Maintained consistency in ensuring on-time payout of student loans and grants.

Enosis Solutions

Business Development Associate

2013/01～ 2016/02

» Build strategic business partnership with major Software/Creative firms located in USA, Canada and the UK.
» Negotiate with C-Level Executives to establish client relations and expand the opportunities for outsourcing software development and creative services.
» Managed Telesales teams and outbound marketing campaigns.
» Established sound knowledge on Microsoft Dynamics CRM and using it to perform Research and Development into both existing and new leads and managing them simultaneously.
» Gain more insights into different tools and technologies in the Software & IT industry.
» Develop and implement new ideas for the growth of the sales team and in turn, growth of the entire organization.
» Demonstrated an unwavering commitment to sales and client services, adding new clients while maintaining premium service levels with existing accounts.

ReliSource

Assistant Business Development Manager

2016/03～

♦ Creating & Leading the Sales Team.
♦ Global Business Development & Sales.
♦ Strategic Account Management.
♦ Opportunity Management & Relationship Management.
♦ End-to-End Management of the Sales Life Cycle Process.

♦ Industry Knowledge from Sales Perspective: Pharmaceuticals, Biotechnology & Medical Devices.

♦ Services Know-how: Clinical Trial Services/Clinical Data Management, EDC, ePRO, BI & Data Analytics, Software Development & Enterprise Mobility Solutions, Cold Chain, Data Center Operations (DCOPS), Embedded & Electrical Engineering, SQA & Testing, 21 CFR Part 11 Compliance etc.