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rion103
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Site Update
- Site Maintenance
- Advertising and Public Relations
- SEO - Search Engine Optimization
- Market Research and Surveys
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Last Login : 2015-10-29
- Member Since : 2015-10-29
Career
Description
Sitel Philippines
Team Leader
2010/02～ 2013/10
- Provide inbound advance technical support via VOIP to customers having software & or hardware issues with laptop, desktop, smart phones & other electronic devices.
- Process dispatch appointment of local technician for in-home services & in-warranty repairs to be sent to depot.
- Perform remote diagnostics, maintenance, repairs (software) & basic & advance PC internet tutorials via remote access tools.
- Certified DELL, LEXMARK, TOSHIBA & Toshiba Expert Care technician.
