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manojan
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- Last Login : 2020-10-13
- Member Since : 2015-09-23
Career
Description
PerkinElmer Inc
Team Manager
2007/01～
Dedicated Software Support manager with 9 Years of experience in software Support and Service with recognized strengths in, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Being a single point of contact for clients and the team updating them with project deliverables and schedules.
Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies.
My personal leadership style is to lead by example which has resulted in high morale and improved unit efficiency.
