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カスタマーサポート
  • 最終ログイン : 2021-03-30
  • 登録日 : 2021-03-30

職歴

詳細

Customer Specialist, Trainer or Assistant,

Customer Specialist, Trainer or Assistant,

2021/01~

• Advanced and analytical researches using the data gathered in analysing issues regarding training attritions, surveys and compliance non-completion.
• Strong communication skills not only in explaining modules but understanding the trainees learning style and situation to ensure quality results.
• Flexibility not only with the schedule but also in adapting to organizational changes (training plans, training updates, business changes).
• Problem solving skills, quick thinking without being caught up with the issue.
• Focused and dedicated to work.
• Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment
• Ensuring that statutory training requirements are met;
• Keeping update with developments in training by reading relevant journals, going to meetings and attending relevant courses.
• Communicating with clients regarding proposals, update and catch ups to ensure that we are aligning with the process and changes.