日本と海外をつなぐクラウドソーシング

Hibu

Web Support Specialist

2012/05～ 2013/07

I was a web support specialist. Assistance in managing customer's websites. Managing by updating their content, customizing their design to whatever customer wants their website to be. My skill in photoshop and God given creativity has helped me in meeting/exceeding customer's request. If there are software/tools needed, I am definitely willing to learn them. I also enjoy answering customer's queries or assisting customers via email. I get satisfaction from issue's resolved at the end of my shift.

Wings Enterprises, Inc

Website Administration

2014/07～

I've been working as Backend Website Administrator for 4 different website. I functioned as Customer Service Representative with task of answering inbound calls, doing outbound calls. At the same time, I am a Chat and Email Support Representative. During my idle time, I work on SEO task, email marketing, social media works for different social medias including video making for Youtube. I work with very little supervision from my managers. I had given the privilege to manage my on task on a daily basis. As for me, I work as if the depends on my effectiveness as a representative, SEO experts, social media manager and administrator of our websites.