Crowdsourcing Workshift > Search Freelance > isahabada > CV
isahabada
Send Message
-
Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Other Administration, Management, and Test
- Review Writing
- Customer Service & Support
- Data Entry
- Data Screening
- Data Gathering
- Data Cleaning
- Last Login : 2018-02-15
- Member Since : 2015-02-26
Career
Description
51talk
Homebased ESL Teacher / Hombased ESL Teacher - Mentor
2014/07～ 2018/02
Home-based Online English Teacher (July 2014 – January 10, 2018)
New Teachers Mentor (May 2016 – January 10, 2018)
Teaching students to learn English with the goal of achieving good grammar, good pronunciation, neutral accent and excellent conversational skill through an online environment.
JK-12 Certified.
TESOL certified sponsored by 51Talk through INTESOLTraining.com
Mentoring new teachers on their way to the promotional ladder of 51talk system. Seven months retention is the main goal of the mentorship.
THOMSON REUTERS, LTE
Customer Service Expert- Technical (Helpdesk for Thomson One application) October 20, 2009 – June 2010
2009/10～ 2011/05
Support clients via telephone, email, chat & web based inquiries on the software Thomson One. Analyzes problems with non-functioning electro/mechanical equipment or software applications to identify problem area(s) and recommend corrective action. Recommend solutions to customer application questions. Maintain log of problems so that if a recurring problem can be reported to product development.
Platform supported are: Macintosh, Windows and BlackBerry phones.
Tools used: CRM for call logging; Go-to-assist & WebEx for remote access; and Cisco Phone system.
DELL INTERNATIONAL SERVICES, INC.
Dell on Call Resolution Expert Technician
2018/01～
