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marlonquimson
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Available to work
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- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Financial Services and Planning
- Proofreading/Native Check
- Last Login : 2020-07-31
- Member Since : 2020-07-31
Career
Description
IQOR PHILIPPINES
Collection Specialist
2019/09～ 2020/02
Handled JP Morgan Chase Bank - Collections
- collecting the overdue balance of the bank's credit card customers.
- taking escalation calls
Australia and New Zealand Bank
Remote Contact Support
2017/01～ 2018/08
Worked as a remote phone banker
handled ANZ Internet Banking concerns (password reset, IB locked, glitch and upgrades)
handled ANZ Credit Card (Fraud Analyst, Interest Adjustments, Interest Rates and Credit card restrictions)
handled ANZ Personal Account (Debit card queries, double charges, lost and stolen card replacements, and transaction queries.)
