日本と海外をつなぐクラウドソーシング

MSC Cruise Lines

Administrative Assistant

2017/09～ 2020/04

• Answered calls, took messages and handled guest requests
• Typed, prepared and collated reports/ inventories
• Organized and serviced meetings, recorded agendas and took minutes
• Prepared and disseminated correspondence, memos and forms
• Developed and maintained data and filing system
• Tracked office supplies and orders replacements as required

Costa Cruise Lines

Front Desk Agent

2015/10～ 2017/05

• Checked guests in and out, verified payment methods
• Handled Guest Requests and Queries
• Provided guests with information about the ship facilities and activities
• Received and managed reservations to restaurants and other recreation facilities
• Assigned rooms to guests

Costa Cruise Lines

Cabin Steward

2013/07～ 2015/04

• Cleaned cabins for guests during embarkation
• Presented cabin facilities and safety procedures
• Attended to guests’ requests and served them in the entire cruise

Infosys Technologies

Technical Support

2012/07～ 2013/06

• Worked as technical support with the Order Management Team under Cisco Account
• Verified description and number of orders to customers
• Confirmed and updated payment methods
• Tracked shipments and updated customers about the delivery status
• Updated customer information database