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aserquina
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- Last Login : 2020-08-11
- Member Since : 2020-06-23
Career
Description
Flatworld Solutions
Healthcare Account Receivables Specialist- ERI GLOBAL
2020/01～ 2020/07
Responsible for monitoring insurance companies' database to ensure the accuracy of receivables and collections.
Concentrix- Convergys
Order Entry Clerk- MACYS OMNICHANNEL
2019/08～ 2019/12
Used e-mail, chat, and phone support to contact customers regarding confirmation of order and delivery details.
VXI Global Holdings
Customer Service Representative- VANTIV
2016/07～ 2019/07
Supporting Merchants for credit card processing in partnership with Financial Institutions accelerating flexibility on security and contemporary payment acceptance.
Sutherland Global Service
Technical Support Representative- AT&T
2015/02～ 2016/07
Troubleshooting issues on Internet, Cable, and Voice-over-Internet Protocol issues including billing queries concerning the total impact of their subscription on a daily basis.
Teleperformance
Customer Account Executive- COMCAST
2013/09～ 2014/11
Activation representative for all states of USA for Internet, Cable and voice-over-Internet
Concentrix
Product Support Representative- LINKSYS
2013/06～ 2013/08
Combined Technical and Sales expertise for revenue and commission-based program.
Concentrix
Customer Service Representative- SONICWALL
2013/01～ 2013/05
Customer Service and Renewal Specialist for an outbound campaign generating leads for prospect companies renewing Firewall and Software protection leading to Sales conversion.
Concentrix
Technical Support Representative- NETGEAR
2012/05～ 2012/12
Troubleshooting issues on Internet, Cable, and Voice-over-Internet Protocol issues, including billing queries.
