日本と海外をつなぐクラウドソーシング

Flatworld Solutions

Healthcare Account Receivables Specialist- ERI GLOBAL

2020/01～ 2020/07

Responsible for monitoring insurance companies' database to ensure the accuracy of receivables and collections.

Concentrix- Convergys

Order Entry Clerk- MACYS OMNICHANNEL

2019/08～ 2019/12

Used e-mail, chat, and phone support to contact customers regarding confirmation of order and delivery details.

VXI Global Holdings

Customer Service Representative- VANTIV

2016/07～ 2019/07

Supporting Merchants for credit card processing in partnership with Financial Institutions accelerating flexibility on security and contemporary payment acceptance.

Sutherland Global Service

Technical Support Representative- AT&T

2015/02～ 2016/07

Troubleshooting issues on Internet, Cable, and Voice-over-Internet Protocol issues including billing queries concerning the total impact of their subscription on a daily basis.

Teleperformance

Customer Account Executive- COMCAST

2013/09～ 2014/11

Activation representative for all states of USA for Internet, Cable and voice-over-Internet

Concentrix

Product Support Representative- LINKSYS

2013/06～ 2013/08

Combined Technical and Sales expertise for revenue and commission-based program.

Concentrix

Customer Service Representative- SONICWALL

2013/01～ 2013/05

Customer Service and Renewal Specialist for an outbound campaign generating leads for prospect companies renewing Firewall and Software protection leading to Sales conversion.

Concentrix

Technical Support Representative- NETGEAR

2012/05～ 2012/12

Troubleshooting issues on Internet, Cable, and Voice-over-Internet Protocol issues, including billing queries.