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sheankulit
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- Job History(F) : 0 Results
- Philippines
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- Skills
- Other Administration, Management, and Test
- Financial Services and Planning
- Other Business Services
- Data Entry
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- Last Login : 2020-06-13
- Member Since : 2020-06-13
Career
Description
Synchrony Financial Global Philippines
Customer Service
2007/03~ 2018/12
Synchrony Financial is a financial institution that finances store credit cards in the US. For the first 4 years of my career, I took inbound calls and supported 2 accounts. And on my 5th year, I applied as one of the pioneering batches for chat support. I was crossed trained to 13 accounts that the company also finances.
My job was to assist cardholders regarding their credit card concerns - billing / payments, balance and purchases, fraud or lost cards, promotions and rewards.