Crowdsourcing Workshift > Search Freelance > GRETCHEL90 > CV
GRETCHEL90
Send Message
-
Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Copy Writing
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Transcription
- Others
- Writing and Posting FB Page
- Last Login : 2020-02-29
- Member Since : 2020-02-27
Career
Description
JKY CUSTOMER MANAGEMENT TRAINING SERVICES INC
OPERATIONS MANAGER
2013/02～ 2019/12
• Main Branch: Over-all managing the daily operations of the Training Academies, Review Center, Outbound Center, ESL Tutorial and the Language Center
• Other Branches: Supervising the daily operations in marketing, recruitment, training and client endorsements
• Create and Develop curriculum for new Courses
• Conducts Orientations to incoming students
• Conducts and monitors classes of the Training, Review and the Language Center
ENGLISHBREAK
ESL TEACHER
2013/02～ 2013/07
• Teaches Technical English to kids,teenagers and adult.
• Deals with Business English and Free Talking to Chinese students
• Teaches IELTS
SiTEL (FIRST DATA CORP) (AT&T)
CALL CENTER AGENT
2010/06～ 2012/04
FDC
• Assist customers technical concern
• Internet connection trouble shooting
• Responsible in making sales thru upselling to the customers
AT&T
• Assist customers with their payroll accounts regarding balance inquiry, fraud reports, card replacements, usage of money network checks, how to use cards for purchases through POS or online transactions.
• Provides customer service to the clients of Bank of America.
• Deals with card activation or usage of gift cards from different merchants in the US.
