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MaritesR
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- Job History(F) : 0 Results
- Philippines
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- Skills
- Personal Assistant
- Last Login : 2020-01-08
- Member Since : 2020-01-08
Career
Description
Convergys Philippines
Customer Service Associate
2017/12～ 2019/06
➢ Prepares for customer inquiries by studying products, services, and customer service processes.
➢ Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
➢ Records customer inquiries by documenting inquiry and response in customers' accounts.
➢ Improves quality service by recommending improved processes; identifying new product and service applications.
➢ Updates job knowledge by participating in educational opportunities.
➢ Accomplishes customer service and organization mission by completing related results as needed.
Education
Description
Holy Cross of Davao College
2006/06～ 2011/04
Bachelor of Science in Business Administration major Marketing Management
