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ennaoj08
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- Last Login : 2020-01-15
- Member Since : 2019-11-19
Career
Description
Teletech Bacolod
Level 2 Technical Support Representative
2009/01~
Assisting customers that are having difficulties with their mobile phones, tablets, and wireless broadbands. Taking supervisor calls. Call backs - in case the call has been disconnected.
Teleperformance Bacolod
Technical Support Representative
2011/03~ 2011/12
- Assisting customers that are having difficulties installing software on their computer.
- Processing activation of the customer’s software licenses.
- Assisting customers in purchasing software online.
Panasiatic Solutions
Customer Service Representative
2010/08~ 2011/01
Activating and reactivating mobile phones and assisting customers that are having difficulties with their mobile service.
Caritas Health Shield Inc.
Cluster/Group Manager
2015/06~ 2016/06
-Recruiting individuals who are qualified to help provide solutions for the healthcare needs of the client
-Providing product training to health counselors to give them a good grasp of what they will be offering to their prospect.
-Helps heath counselors understand the client's needs and match those needs with the company's products and services.
-Ensures to maintain great working environment for my team.