日本と海外をつなぐクラウドソーシング

Teletech Bacolod

Level 2 Technical Support Representative

2009/01～

Assisting customers that are having difficulties with their mobile phones, tablets, and wireless broadbands. Taking supervisor calls. Call backs - in case the call has been disconnected.

Teleperformance Bacolod

Technical Support Representative

2011/03～ 2011/12

- Assisting customers that are having difficulties installing software on their computer.
- Processing activation of the customer’s software licenses.
- Assisting customers in purchasing software online.

Panasiatic Solutions

Customer Service Representative

2010/08～ 2011/01

Activating and reactivating mobile phones and assisting customers that are having difficulties with their mobile service.

Caritas Health Shield Inc.

Cluster/Group Manager

2015/06～ 2016/06

-Recruiting individuals who are qualified to help provide solutions for the healthcare needs of the client
-Providing product training to health counselors to give them a good grasp of what they will be offering to their prospect.
-Helps heath counselors understand the client's needs and match those needs with the company's products and services.
-Ensures to maintain great working environment for my team.