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alvin53583
職歴
詳細
Transcom Worldwide Phil. Inc.
RTE Lead Management/Supervisor
2010/01～
Provide real-time assistance to escalated calls. Champion in exceeding customer service. Pioneer new ideas in leveraging cutting edge technologies being introduced by the Client to make the agent's life better. Involve in planning for site/campaign specifics improvements. Cater to client-facing interactions during site visits.
