日本と海外をつなぐクラウドソーシング

Hi, my name is Alvin, and the majority of people call me Vhinz.

I took up a Bachelor of Science in Elementary Education with a Major in Social Studies. I am an experienced Customer Service Agent, Quality Analyst, Subject Matter Expert, Supervisor, and Escalation Management Lead. I have been in the BPO industry for 12 years now.
With my tenure in the company and the BPO, I’ve gained a lot of knowledge in MS office applications and reporting, etc. It was friends who kept encouraging me to join the VA industry since I’ve shown dedication and passion – they would always say that I am the “Go to person” when the deadline is about to happen. Also not to mention experienced with dealing with all the types of people from all walks of life.
I was fortunate enough to be nominated and selected as a Global English Region Team Leader for 2019 and got the chance to visit the City of Zagreb and Dubrovnik in Croatia as part of the Summit.