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cherberus161722
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- 最終ログイン : 2019-09-09
- 登録日 : 2019-09-09
職歴
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News Quantified LLC
Affiliate Marketing Specialist/Webinar Coordinator/General Virtual Assistant
2017/09~ 2019/09
• Managed company’s Social Media Accounts (eg. Twitter, Facebook and StockTwits) for customer inquiries.
• Assigned to post market broadcast to the company’s social media accounts.
• Attended to customer inquiries via chat and email messages.
• Organized customers’ accounts via HubSpot (CRM)
• Updated leads’ information via JVMomentum (Clients’ software)
• Assisted the CEO in webinar presentations, summits and seminars.
That’s Great News LLC
Team Lead/Lead Generation Specialist
2011/02~ 2017/08
• Generated leads for the sales team using online publications as the main source of lead.
• Did manual research to get the information about the leads.
• Assisted researchers in consolidating and submitting the leads at the end of the shift.
• Created daily reports of the researchers’ performance and numbers.
• Coached researchers based on the quality metrics provided by the Quality Assurance team.
• Created weekly and monthly reports to track the performance of the researchers in line with the Quality standards set upon by the company.
• Uploaded leads via NetSuite (CRM).
• Created monthly invoice/payroll for the
researchers.
MyVA (eXp Realty)
Part-Time Real Estate Virtual Assistant and Appointment Setter
2009/03~ 2011/08
• Assisted the client with his calendar, email and administrative tasks.
• Recruited Realtors to join our cloud-based real estate agency via appointment setting.
• Organized realtors’ contracts and paperwork.
• Created end of shift report with the numbers of appointments set for the day.
Lexington Law Firm
Outbound Sales Specialist
2009/08~ 2009/11
• Offered credit repair services to potential clients who are interested to apply for a loan/mortgage but are not qualified because of a bad credit rating.
• Transferred potential clients to the sales team to complete the sign-up process.
51Talk Online ESL
Online Teacher
2009/03~ 2009/08
• Attended to booked classes by the Chinese students.
• Created lesson plans and lesson progress of the students every after class.
• Attended to trainings and seminars set by the company for teachers to leverage from one teaching level to next.
Convergys Services Philippines
Customer Service Representative/Reimbursement Specialist
2007/03~ 2009/03
• Answered customer inquiries via phone.
• Assisted customers with their reimbursement requests.
• Processed reimbursement requests on recalled vehicle parts.