Crowdsourcing Workshift > Search Freelance > zoryelsm > CV
zoryelsm
Send Message
-
Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Other Administration, Management, and Test
- Creative writing
- Article and Text Writing
- Blog Writing
- Review Writing
- Photo Shooting and Post
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Data Entry
- Data Screening
- Data Gathering
- Data Cleaning
- Last Login : 2020-02-14
- Member Since : 2019-08-30
Career
Description
Synchrony Financial
Collections Account Manager
2016/10～ 2019/08
-Assists in overall support across all Collections sites (Compliance, technical, etc)
-Handles query calls and escalated calls
-manages accounts in Arrears and perform eligibility requirements and process if account qualifies for a payment plan or settlement and enroll customers
-creates reports about the team and site performance
-facilitates huddles and coaching sessions
Cognizant
Senior Process Executive
2013/01～ 2014/03
-handles life insurance acconts enrollment and provide excellent customer service
-answer queries and concerns through email and phone calls
-data entry
Education
Description
University of the Philippines, Los Banos
2005/06～ 2012/03
BS Electrical Engineering
