Crowdsourcing Workshift > Search Freelance > HoneyJessa > CV
HoneyJessa
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Other Writing
- Other Data Entry
- Writing and Posting FB Page
- Last Login : 2019-08-15
- Member Since : 2019-08-15
Career
Description
Sutherland Global Services
Customer Service Representative
2015/10～ 2019/05
• Receives inbound calls from insurance members.
• Offer great customer service and is knowledgeable with billing and claims.
• Resolves problems and ensure resolution in the same call
• Promoted for temporary team lead position after a year.
• Handled team for 2 open enrollment seasons.
• Performed admin tasks and produce numbers for the team.
Sycore Business Solutions
Outbound Sales Representative
2012/11～ 2015/02
• Outbound calls offering baby kinds of stuff.
• Upselling and appointment setting
• Troubleshoot technical issues and ensure resolution.
• Offer the best promo beneficial to members.
