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NicholeDB
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Other Administration, Management, and Test
- Creative writing
- Data Entry
- Last Login : 2019-08-11
- Member Since : 2019-08-11
Career
Description
Alorica Philippines
Quality Assurance Associate
2016/12～ 2019/03
Interpreting perfromance trends, identifying impacting behaviors executed by the agents on their calls, auditing and scoring their calls, and providing an analysis out of are my roles and responsibilities.
Alorica Philippines
Product Trainer
2019/03～ 2019/07
Training new hire employees on the account's product specifics, systems, and policies are my tasks.
Alorica Philippines
Customer Service Associate
2016/06～ 2016/12
Providing excellent customer experience to customers by taking care of their account, helping them out with their order details, and doing some basic troubleshooting are my tasks.
iQor
Customer Service Representative
2015/03～ 2015/05
Tracking order details for the customers and updating their account are my tasks.
