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fermaylagraceann
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- Job History(F) : 0 Results
- Identified
- Philippines
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- Skills
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Web Search
- Transcription
- Data Entry
- Last Login : 2019-08-10
- Member Since : 2019-08-10
Career
Description
Alorica Philippines
Advance Technical Support / Warranty Support
2014/05～ 2019/03
Assist customers in troubleshooting satellite and internet radio problems.
Process product warranty and item return requests.
Handles general inquiry, account creation, subscription enrollment and account billing information.
Teleperformance
Technical Support Representative
2014/02～ 2014/05
Assist customers in troubleshooting internet and cable connection problems.
Education
Description
Leyte Normal University
2006/06～ 2008/12
Bachelor of Elementary Education
General Education
105 Units completed
Innovate ICT Systems
2009/03～ 2009/05
Vocational Course
Computer Hardware Servicing NC2
