Sitel Philippines- Tarlac

Customer Service Representative 1

2018/11～ 2019/03

I was tasked to answer billing inquiry and general customer questions about DirecTV and AT&T products and services.

Microsourcing Inc, - WildWorks Inc

Email Support Representative 1

2015/11～ 2017/07

We are tasked to answer emails from customers who play the online game - Animal Jam. These emails are about technical support, customer service-related issues that they encounter playing the game.

Hibu Inc – Philippines

Customer Service Representative 1

2014/04～ 2015/09

We were tasked to take client calls about changes they wanted to be done to their advertising both in print or online, provide simple troubleshooting assistance to our Sales Reps and help them get the sales pushed through.

ADP Philippines Inc.,

Customer Service Representative 1

2013/06～ 2013/12

We are tasked to key in payroll hours for the employers who call in for their employees. We also provide customer service (general) if needed.

TCS- Tata Consultancy Services,

Customer Service Representative 1

2012/11～ 2013/03

We are tasked to take in calls from our borrowers and answer inquiries regarding their loan as a Loan Advisor. We also collect payments that the borrowers are doing over the phone.

Startek Phils

Customer Service Representative 1

2010/04～ 2012/09

I am tasked to attend to customer's needs as per directed by our LOB. We were handling a Telecommunications account based in the United States (US) and the services that we offered ranges from customer service to basic troubleshooting.

Affiliated Computer Systems of the Phils Inc

Customer Service Representative 1

2009/03～ 2010/02

I was tasked to answer calls from customers in the US asking for assistance regarding repairs of their appliance. We were the ones who provided the lists of authorized service providers of the brand of appliance. We sometimes provide assistance towards the cost of the parts needed to fix the customer appliance.

Intelenet Global Phils. Inc

Customer Service Representative 1

2008/09～ 2009/02

As a CSE, my task was to conduct interviews with customers of our client. We did outbound calling to customers who, for example, took a cellphone for repairs at one of our client's shop. And we usually take notes of their comments that they want to air to the management.

Advanced Contact Solutions

Customer Service Representative 1

2007/10～ 2008/05

I was handling plane ticket reservations and answering customer inquiries regarding flight information, availability and fares.

Kams International Incorporated

Merchandizer/ Promodizer

2006/07～ 2007/01

I was handling sales and display for our in house products being sold at Makro – Mandaluyong .

Puregold Price Club

Sales Associate

2005/02～ 2005/07

I was assigned to make sure that the in- house products are displayed properly and that we have enough in the inventory. I was also tasked to make sure that Concessionaire products are displayed and well attended.

Broker Generator

Social Media Director of Broker Generator

2019/06～

I was tasked to promote the client's site where schedule US-based real estate brokers for interviews and refer agents to their brokerage.