クラウドソーシング ワークシフト > フリーランスを探す > tgjavier14 > 学歴・職歴
tgjavier14
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- 最終ログイン : 2019-06-26
- 登録日 : 2019-06-26
職歴
詳細
Primal Labs
Customer Email Support Agent
2012/04~ 2017/03
I have a 5 years experienced of being a virtual assistant/customer support. Along with assisting and responding to every customer's question, I also perform data entry, transcribing voicemails to text and as well as training new email support agents. I have experienced in Zendesk, Infusionsoft, Clickbank, and Scale as the CRM. I handle customer queries and complaints with care and in timely manner to maintain a high customer satisfaction.
I have also knowledge in back linking, tagging, product description writing and research. I am also willing and will be grateful to learn new task as I am flexible and quick to adapt changes. Most of all, I believe that being a good team player is my greatest asset as I know this is one of the main key in a company's success.
The Yorkshire Hotel
Guest Service Agent/ Receptionist
2015/04~ 2019/02
• I am responsible for the check in and check out of the guest.
• Welcomes the guest, answers phone calls. Make sure that their stay is pleasurable and try to solve their concern or meet
their demands.
• Book and recommends tours, excursions and restaurants according to their preference.
• Process billing/payments transactions.
• I always make friends and be helpful at all times with the guest.
学歴
詳細
Notre Dame of Kidapawan College
2007/06~ 2012/03
Strong support professional with a Bachelor of Arts - BA focused in Mass Communication/Media Studies.