日本と海外をつなぐクラウドソーシング

MD Informan Solutions Inc

Data Processing

2013/04～ 2014/10

I first started in the Imaging department where I combine all of the image file from a book or magazine and edit necessary items. I also ensure that everything is in proper format. After a year I was moved to a Homebased project which I check the quality and do correct formatting to PDF converted documents.

Capprint Forms and Trading Corporation

Office/Administrative Staff

2014/01～ 2015/01

I worked here for a year and my daily task includes, Data encoding, answering phone calls, creating layouts for receipts, calling cards and letterheads. I also print documents, receipts and email clients.

iOPEX Technologies

Customer Support

2015/02～ 2015/09

Answering phone calls, provide customer support, meet target sales and retention. Ensure that the account/profile of the customer is updated. Pacify customer's disputes and issues.

IBEX Global Solutions

Technical Support

2015/12～ 2016/05

Provide technical assistance to internet service provider customers, check the account status, update billing information, perform troubleshooting and dispatching technicians on site.

Hinduja Global Solutions

Technical Support

2016/08～ 2017/02

Provide excellent customer service and technical support to customers with their electronic device. Ensure the warranty is in tact. Processing replacements, delivery tracking, order creating using CRM.

Snack N' Sip Food Corner

General Manager

2017/05～ 2018/10

Ensuring good product quality and generating monthly sales report. Checking of legal documents and conducting good customer interaction.

QA World

Analyst

2018/10～ 2019/06

Transcribe and analyze audio.