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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Philippines
  • Favorites : 0 Results
Skills
Customer Service & Support
  • Last Login : 2019-05-02
  • Member Since : 2019-05-02

Career

Description

Convergys / Concentrix

Customer Representative / Technical Support

2015/09~ 2018/02

Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.

Education

Description

ABE International Business College

2012/06~ 2014/04