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johnpaulpineda1001
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Customer Service & Support
- Last Login : 2019-05-02
- Member Since : 2019-05-02
Career
Description
Convergys / Concentrix
Customer Representative / Technical Support
2015/09~ 2018/02
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Education
Description
ABE International Business College
2012/06~ 2014/04