クラウドソーシング ワークシフト > フリーランスを探す > johnpaulpineda1001 > 学歴・職歴
johnpaulpineda1001
職歴
詳細
Convergys / Concentrix
Customer Representative / Technical Support
2015/09~ 2018/02
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
学歴
詳細
ABE International Business College
2012/06~ 2014/04