日本と海外をつなぐクラウドソーシング

RareJob Philippines

Online ESL Tutor

2018/08～ 2019/03

I tutor Japanese students in the art of communicating better in English.

Intercontinental Hotels Group (IHG)

Reservations Sales Specialist

2016/05～ 2017/12

I was handling inbound calls for reservations from clients all around the world, working on US PST times. I was also part of a leadership committee wherein we were tasked to handle and implement new rules and standards that would directly impact operational procedures on a worldwide basis.

NickHel Farm

General Manager

2010/01～ 2012/12

I was the overall manager from the planning, construction, up to the formal opening for start of operations. This farm is a contractual grower for San Miguel Foods, Inc, which is the biggest company here in the Philippines, and that farm is still in the top percentile of top growers in the Philippines.

PeopleSupport, Philippines

E-Representative, Sales Specialist

2008/06～ 2009/03

I was handling calls for a US Satellite TV company, wherein I was under the direct sales team.

Convergys Philippines

Customer Service Representative

2011/09～ 2012/06

I was with the Billing and General Inquiries Department of a US Satellite TV provider, wherein this was purely a customer service job.

Office of the President of the Philippines, Internal House Affairs Office

Administrative Aide IV

2005/03～ 2006/04

This was a Government position but it was only a co-terminus position, meaning that if the current president's term has lapsed, all employees under that term would have to vacate their positions. I handled office procedures for the Director of the Mansion House, evaluated and sent requests for resupplies, refurbishing of the Main House and had to ensure the House was always ready for any official guests including the President and the family.

ClientLogic Philippines (now SITEL)

Mentor, Techincal Support Representative

2004/05～ 2005/12

At first I was taking in calls for a Techincal Support role for a DSL company in the United States, but was promoted within a few months to being a MENTOR to other agents and directly reporting to the Operations Manager.