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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Mauritania
  • Favorites : 0 Results
Skills
Other Translation and Language Skills
Copy Writing
Article and Text Writing
Editing and Amendment
Other Writing
Business Consulting
Statistical Analysis
Other Business Services
Personal Assistant
Email Response Handling
Customer Service & Support
Web Search
Transcription
Questionnaire and Research
Interview
Other Business Supports and Questionnaire
Data Entry
Writing and Posting FB Page
  • Last Login : 2019-07-16
  • Member Since : 2019-02-26

Career

Description

Islamic Development Bank

Data Management (Internship)

2014/02~ 2014/05

• I engaged with the country programs departments, sector departments and IT
department of the bank to undertake the following:
• Analysis of the Bank's portfolio projects in the 57 member countries and the cofinancing
partnerships with other development partners (World Bank-AfDB- ADBKuwait
Fund - Saudi Fund- AbuDhabi Fund-BADEA).
• Projects Database Development / by country and by sector.
• Special assignment to Develop application to follow up Bank Co- financing
operations with other development partners per: sector/ country/region-Asia -
Africa-Arab countries.
• The application was successfully developed and validated by The country programs
department CPD committee

Net Science

IT Support Coordinator

2014/10~ 2015/06

• Working closely with the ministry of labor to mainstream their conference call system in case of any uprising issues.
• System analysis and design for the company’s HR department websites (HR information system, Attendance, Recruitment).
• Assigned a special assignment with the CEO to develop a phone application for employee’ attendance and task reporting system.
• Reviews the business needs and requirements

Master

Designer (Internship)

2015/10~ 2015/12

• Developing an application for android and IOS for a telecommunication company with the objective to create an interface between the customers and the company that aims in increasing customer engagement.

Dallah El-Barakah Holding Group

Data Entry Specialist

2016/08~ 2016/11

• Special assignment to organize and re-arrange the archive system for the HR department with ultimate objective to generate accurate reports on files’ status.
• Organizing the employees’ files and complete the missing documents in each file.
• Updating and upgrading the archive system if any document is missing.
• Re-arrange the files in the archive room according to company’s group.

Mearsk Line

Customer Service Agent (Internship)

2018/10~ 2019/05

• Handle multiple systems such as: “GCSS” for tracking containers, “SAP” for financial queries, “Archim” for calculating free time on demurrage and “Agentview” and “Case Management”.
• Retrieve Arrival Notices and contact customers for current or incoming cargos.
• Manage the customers’ financial inquiries such as demurrage, local charges and shipment freight costs.
• Issue delivery orders and manage haulage transactions.
• Engage with customers on daily bases and ensure a smooth execution of the end-to-end shipment lifecycle by working closely with the customer and internal teams.
• Receive and resolve all customers’ cases and ensure that their queries are answered.
• Engage customers in the daily process to increase customer satisfaction.

Education

Description

Colorado State University - Global Campus

2015/09~ 2017/12

Master of Science in Project Management – Business Intelligent

University of Business and Technology

2009/11~ 2014/06

Bachelor of Science in Management Information System