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belobongy
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Customer Service & Support
- Data Entry
- Last Login : 2019-02-21
- Member Since : 2019-02-21
Career
Description
Bannerman
Customer Associate
2018/05～ 2019/04
• Appointment Setter
• Handling voice both inbound and outbound and chat support.
• Answers query from both client and security officers
Concentrix
Customer Service Associate
2007/11～ 2018/05
January 2009 – May 2018
Customer Service Associate (Bosley, Hair Restoration Company)
• Handled patient’s inquiries, complaints, and scheduling appointments.
• Respond to all patient’s inquiries in a timely manner.
• Handled medical call from patients that had Hair Transplant Procedure.
• Chat support, Inbound and Outbound calls.
November 2007 – January 2009
Customer Service Representative (Inbound – Monster Worldwide)
• Conveyed in reassuring manner step by step instructions to resolve technical issues to Monster website.
• Assisting jobseeker to create their resume online.
• Assisting employer on job posting and billing.
iTouchpointSoftech Private Ltd.
Customer Service Associate
2007/07～ 2007/09
• Handle a high call volume accurately, courteously, and efficiently by searching for national phone listings, addresses, area codes, etc.
SYKES (ICT MARKETING INC.)
Customer Service Representative
2006/03～ 2007/06
• Contributed to high productivity and majority of sales by providing comprehensive answers to client’s questions.
• Called on new and existing customers and sold various credit card packages.
• Invigorating sales experience also providing great customer service.
