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dkgomez
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- Job History(F) : 0 Results
- Philippines
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- Skills
- Other Administration, Management, and Test
- Accounting and Bookkeeping
- HR/Payroll
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- Last Login : 2019-01-03
- Member Since : 2019-01-03
Career
Description
NCLUB
English Teacher (ESL)
2017/01～ 2019/01
I taught the English language for Koreans. Most of them passed their TOEIC, TOEFL and OPIC.
iQor
Customer Service Representative
2016/12～ 2017/06
I was a customer service agent for a big telecommunication company based in the USA.
With this job, I have handled all kinds of customers. I attend their needs for their phone service.
I did technical support and all around customer service.
Arvato
Technical Support Representative
2016/01～ 2016/04
I worked as a technical support for all kinds of Microsoft Surface and books. I did troubleshooting and provided customer service made sure that the service I'm giving was satisfactory.
Startek
Subject Matter Expert
2013/09～ 2015/10
The campaigned I joined was Comcast which provides phone and internet services. I was a subject matter expert. All agents come to me for supervisor calls and I also handled a team for escalation that requires provider to provider contact. I did my agent's time keeping too to make sure that they will get paid correctly and on time.
