日本と海外をつなぐクラウドソーシング

RMH Teleservices Asia Pacific Incorporated ( Alorica )

Collections Agent

2013/10～ 2017/09

I worked as a collections agent for a third party agency in United States in partnership with Synchrony Bank. I handled delinquent accounts; negotiating with cardholders and providing beneficial payment options.

Convergys Philippines

Billing and Customer Relations

2017/09～ 2018/03

I worked as a Billing and Customer Relations Specialist for XBox and Microsoft Users. I get to answer billing related concerns and account troubleshooting issues.

Concentrix

Customer Service Advocate

2018/03～ 2018/10

Supported a campaign that caters calls and inquiries about network related concerns and billing issues for a US Based Telecommunications Company, Sprint.