Crowdsourcing Workshift > Search Freelance > BalasabasNikka > CV
BalasabasNikka
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Editing and Amendment
- Customer Service & Support
- Questionnaire and Research
- Data Entry
- Proofreading/Native Check
- Last Login : 2018-12-21
- Member Since : 2018-12-21
Career
Description
RMH Teleservices Asia Pacific Incorporated ( Alorica )
Collections Agent
2013/10～ 2017/09
I worked as a collections agent for a third party agency in United States in partnership with Synchrony Bank. I handled delinquent accounts; negotiating with cardholders and providing beneficial payment options.
Convergys Philippines
Billing and Customer Relations
2017/09～ 2018/03
I worked as a Billing and Customer Relations Specialist for XBox and Microsoft Users. I get to answer billing related concerns and account troubleshooting issues.
Concentrix
Customer Service Advocate
2018/03～ 2018/10
Supported a campaign that caters calls and inquiries about network related concerns and billing issues for a US Based Telecommunications Company, Sprint.
Education
Description
Divine Mercy College Foundation Incorporated
2010/07～ 2014/03
I took up Bachelor in Secondary Education Major in Mathematics. Not yet a licensed teacher but is practising my profession as an ESL Tutor in Rarejob.
