日本と海外をつなぐクラウドソーシング

Foreign Ministry of Germany

Vice Consul

2001/05～ 2008/10

Lead to the Head of the Visa Section Responsible for translations, interviews, direct emails, event planning activities, and bilateral projects. Full responsibility for the contact management of local Government Agencies and Foreign Ministries/Embassies. Consulted with local and foreign government agencies alike, in the development and perfection of statistics. Served as an official representative, mediator, translator, and secretary at International Anti-Fraud meetings.

Devised a new filing system for the Visa Department to index applications better.

FactSet Inc

Financial Language Analyst

2014/12～ 2012/12

Inaugurated dedicated client management, analyzed and encoded confidential international government stock market instruments(bonds, shares, equities, etc) in several languages, increased system entry and verification of documents efficiency by implementing a new processing structure.

IBM Business Services Inc.

Manager For EMEA (Europe -Middle East- Asia)

2009/11～ 2008/12

Responsible for On-Boarding and Off-Boarding = hiring and terminating employees. Conceived and implemented a contingency plan for 8 departments.

Created reports, as well as databases from scratch by building international client relationships. Launched and managed projects to exceed quality standards and previous executions.

GXS Inc

German and Swiss Account Manager

2012/11～ 2011/12

Coordinated and created databases. Reduced the departments CRM processing time for VIP clients by 25%. Increased as such the retention and client satisfaction rate for the company.